VoIP, Cisco Unity, Cisco Call Manager, MeetingPlace, IP Phones, AS5350, AS5400.
User avatar
mafmanet
New Member
Posts:
4
Joined:
Tue Apr 10, 2012 6:00 am
Certs:
Net+

Can't Log into CallManager web page

Wed May 02, 2012 12:48 pm

Hello,

first a little background: we are running callManager 7.1 (user accounts are tied to AD)... one night our call manager got rebooted by IT. upon reboot, CM failed over to the Subscriber node. Some how IT got Callmanger back over to the Publisher node.....

No now of us can log into CallManager using our AD accounts...

any Ideas? Thank you in advance. :thankyou: :thankyou: :thankyou:

User avatar
Carlitos_30
Post Whore
Posts:
1222
Joined:
Mon Feb 08, 2010 9:30 am
Certs:
CCENT, CCNA,CCNP R&S

Re: Can't Log into CallManager web page

Wed May 02, 2012 1:12 pm

Did you tried to convert a suscriber to publisher?

Try to reboot the thing again. It happened to me something like this and I reboot twice and the CM accepted acounts again.

If that doesn't work see if he services are running using the CLI.

User avatar
mafmanet
New Member
Posts:
4
Joined:
Tue Apr 10, 2012 6:00 am
Certs:
Net+

Re: Can't Log into CallManager web page -- RESOLVED --

Mon May 21, 2012 9:56 am

It turns out that LDAP was "Broken" somehow and when we re-added the LDAP server (under System -> Ldap -> LDAP Directory) things started working again.. though the TAC support person said it look fine to begin with :)

thanks

'

Return to Cisco Voice and Video

Who is online

Users browsing this forum: No registered users and 4 guests